Workforce Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025

Job Description:

A company is looking for a Workforce Analyst.
Key Responsibilities

Monitor and manage call center tasks, providing updates to stakeholders
Analyze call center data to identify trends and forecast workforce requirements
Generate reports and dashboards to support KPI reporting and overall performance

Required Qualifications

High school diploma or equivalent
Minimum of 2 years' experience with Workforce Management tools
Relevant experience in operations or workforce management in a healthcare setting
Strong analytical skills to generate insights for performance improvement
Ability to build productive internal and external working relationships

Keywords: VirtualVocations, Altadena , Workforce Analyst, Professions , Vista, California

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