Inventory Field Tech

Company: ManTech International
Location: Altadena
Posted on: May 24, 2023

Job Description:

*****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal Workforce Task Force Guidance requiring all covered contractor personnel to be fully vaccinated against COVID-19.*******Secure our Nation, Ignite your Future****Job Purpose:**Performs inventory receiving, shipping, and asset management. Technician will be responsible for: order tracking, accessories management, managing hardware, and accessory deployment to all users. This role involves reading, understanding Purchase Orders, and updating ServiceNow. Assists in the testing of hardware and moving assets when needed; will be responsible for Media Sanitization. Education and Experience: High School Diploma or equivalent. 4 to 5 years of relevant work experience**Main Duties and Responsibilities:*** Assist with inventory and asset management, preventative maintenance, and e-recycling* Deploy and recover laptop and desktop images* Perform customer support for over 6,500 users* Use ticketing systems (Service Now) to report individual work accomplishments and to track Service Level Agreements (SLAs)* Maintain and updates records and tickets using ServiceNow* Provide support on an as needed basis outside of normal business hours* Requires walking, standing, stooping, kneeling, crouching, or crawling, reaching with arms and hands* Ability to regularly lift, move and carry computer equipment weighing up to 100 lbs. Use of common power tools and climbing of ladders required.* Alert management to any issues that may require escalation with details of the situation* Other duties as required**Qualification/Skills:*** Familiar with troubleshooting Windows 10 OS, know how to build and set up a PC/Laptop, and experience with imaging and reimaging machines.* Experience Windows 10* Familiar Apple OS Preferred but not necessary* Familiar with Microsoft SCCM Preferred but not necessary* Familiar with Apple Jamf Preferred but not necessary* 4-5 years of related experience in warehouse, or inventory management* Advanced skills in Microsoft Excel* Strong skills in math, reconciliation, research, attention to detail and prioritization* Excellent organizational, analytical, and clear written and verbal communication skills* Ability to work well with a team and manage multiple assignments in a fast-paced environment* Strong Customer Service skills (internal and external)* The company will not pursue or support visa sponsorship for this position.**Experience/Education:*** High school diploma or general education degree (GED) and 3 to 5 years related experience and/or training; or equivalent combination of education and experience* 3-5 years desktop systems support experience in mid-to-large environments.* Technical Certifications Preferred but not necessary:+ CompTIA A+ (Preferred)+ Apple (ACMT, ACSP)* Ability to comfortably lift and carry up to 100 lbs.* Strong dedication to customer service, excellent verbal/written communications skills, and interpersonal skills* Experience using ITSM for problem/ticket management (ServiceNow)**Security Clearance Requirements:**The ability to obtain and maintain a PublicFor all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone. ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

Keywords: ManTech International, Altadena , Inventory Field Tech, Professions , Altadena, California