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Security Field Supervisor Armed County of Los Angeles 18.54

Company: Allied Universal
Location: Altadena
Posted on: November 28, 2019

Job Description:

Allied Universal Services is currently searching for a Professional Security Site Supervisor. Allied Universal, North America------s leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program. We promote from within our company! ------You can be promoted and become one of Allied Universal------s many success stories.The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range.Supervisory Responsibilities

  • Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
  • Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
  • Assures that employee grievances are heard with help from appropriate branch or region HR support employees
  • Assists with the communication of policies, company announcements and job openings
  • Provides the basis of a great place to work by treating staff with respectEnforcement of Contract Standards
    • Helps Operations Manager identify, meet and exceed the needs of the customer
    • Meets all contractual scheduled hours with a minimum of unbilled overtime
    • Coordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel
    • Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations
    • Performs account audits and off-hour visits, completing required documentation
    • Manages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklistsAdministrative Management
      • Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
      • Prepared to participate in unemployment hearings
      • Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
      • Enforces Allied Universal------s policies as outlined in the handbooks and executive memosPhysical and Mental Functions:
        • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
        • Climb stairs, ramps, or ladders occasionally during shift
        • Occasionally bend/twist at waist/knees/neck to perform various duties
        • Occasionally lift or carry up to 40 pounds
        • Run as needed
        • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
        • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
        • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
        • Constant mental alertness and attention to detail required while setting priorities and following up on assignmentsQualifications/Requirements:Qualified applicants for the Security Site Supervisor position will meet the minimum requirements, as described below:
          • High school diploma or equivalent required
          • At least 21 years of age
          • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
          • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
          • Must be able to read and understand all operating procedures and instructions
          • Must be able to obtain a valid Guard License as required in the state for which you are applying
          • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass Driver------s Record check
          • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
          • Must display exceptional customer service and communication skills
          • Remain flexible to ever changing environments; adapt well to different situations
          • Intermediate computer skills to utilize innovative, wireless technology at client specific sites
          • Ability to maintain satisfactory attendance and punctuality standard;
          • Neat and professional appearance
          • Ability to provide quality customer service
          • Ability to handle both common and crisis situations at the client site, calmly and efficiently
          • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
          • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Keywords: Allied Universal, Altadena , Security Field Supervisor Armed County of Los Angeles 18.54, Other , Altadena, California

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