Order Processor / Customer Support

Company: SBS Acquisition Company LLC
Location: Santa Barbara
Posted on: May 20, 2025

Job Description:

Description:This is your opportunity to Get Hired Now with The Santa Barbara Smokehouse (SBS)!We are seeking a dedicated Order Processor / Customer Support to join our team! We are looking for someone that would describe themselves as hardworking and dependable but love to have fun while at work. Be part of a winning team and workplace community that cares about who you are as an individual, and your safety in the workplace. We invest in our employees with training and provide an opportunity for job and career growth. We pride ourselves on having a diverse team matching our diverse product base. We have an inclusive culture where different professional and personal perspectives, ideas, and suggestions are respected and welcomed.We pride ourselves on the fast-paced environment that our season creates, and we recognize that if it was not for our people working hard that we would not be as successful. Our commitment to excellence justifies its reputation for delivering superior quality, value, and service. Our state-of-the-art methods and facilities ensure consistent high-quality products - all while maintaining the highest food safety standards as required by the USDA and state regulators. Why Join Us?Competitive salary and benefits package.Opportunity to work in a dynamic and supportive team environment.Career growth and development opportunities.What you can expect working at The Santa Barbara Smokehouse (SBS):Fast paced and physical warehouse workDaily/weekly overtime payCapable of working by yourself, as well as with a teamIf you are a results-driven professional passionate about efficiency and quality, we would love to hear from you. Apply today to join our dedicated team and contribute to our commitment to excellence.Order Processor duties and responsibilities:Process Orders; receive orders via phone/email, enter orders in system, follow up on ordersProvide Customer Service via phone and email correspondenceRetain and recall customer informationMaintain strong working relationships with our customers, understanding customers' needsAnswer incoming phone calls and field where they need to be directedCommunicate with production staff in order to ensure purchase orders are fulfilled correctlyPerform general office administrative duty, assist other team members if neededCross train in all order processing positions for back-up purposesManage and coordinate all appointments and maintaining an organized calendarRequirements:Intermediate skills with Sage, Microsoft Office, particularly Excel and Access preferredIntermediate math skillsAbility to work in a collaborative, team-oriented environment, along with being able to be self-motivated to complete all assigned tasks as requiredTeam player with a strong desire to be an active, long-term participant in the Company growthMust possess exceptional organizational and detail orientated skillsMust work efficiently under deadline pressures; problem solving and critical thinkingAbility to learn quickly, make an immediate impact, and provide value-added service to our clientsMust be proficient in writing professional emailsMust have the ability to adapt to new protocols and consider ways to improve existing systemsBilingual in English/Spanish preferredNOTICE TO RECRUITERS, EMPLOYMENT AGENCIES, AND/OR VENDORSPlease note that this employer does not accept unsolicited resumes from recruiters, employment agencies, or vendors. This employer will not consider or agree to payment of any referral compensation or recruiter fee. If a recruiter or agency submits a resume or candidate without employer authorization, this employer is without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of this employer.This employer is an equal opportunity employer. We do not discriminate based on race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of employer are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.Compensation details: 20-24 Hourly WagePIf4a0856665f8-25660-37682292

Keywords: SBS Acquisition Company LLC, Altadena , Order Processor / Customer Support, Other , Santa Barbara, California