Bilingual Member Services Lead
Company: VirtualVocations
Location: Vista
Posted on: May 17, 2025
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Job Description:
A company is looking for a Lead, Member and Provider Services
(Bilingual).
Key Responsibilities
Hire and manage a team, overseeing performance management and
development
Monitor team outcomes and operational KPIs, conducting analysis and
action planning
Lead team communication and engagement, fostering an inclusive
culture aligned with company values
Required Qualifications
2+ years experience in operations or customer service
Bilingual in Spanish (read, write, and speak)
2+ years of direct people management experience
2+ years of experience using data to drive improvements
Experience in LEAN practices
Keywords: VirtualVocations, Altadena , Bilingual Member Services Lead, Other , Vista, California
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