Supervisor, Master Control

Company: Spectrum
Location: Altadena
Posted on: November 20, 2020

Job Description:

The Master Control Supervisor is responsible for the quality of on-air broadcast during live and non-live programming. Manages the operational staff directly responsible for all on-air activities and functions including multi-channel distribution which includes linear channels, digital channels and on-demand clips. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Ensure accurate and error-free integration of live programming and live cut-ins by working closely with in-house and remote production staff. Coordinate execute program assignments. Detect and resolve program schedule conflicts. Implements contingency plans for delays in live action, over runs, overlaps in events. Maintain all required logs and feed information. Responsible for supervising, scheduling, training and mentoring Master Control staff. Maintain a working knowledge of Dalet Automation, Master Control Switchers, routers, test and monitoring equipment, video playout servers, VTR---s, and ingest and archival technology utilized by the company. Conduct discrepancy investigation, troubleshooting, escalation and reporting of service interruptions. Report problems and issues to management when they arise. Supervise the preparation of material for air including programs, PSAs and promotional spots. Responsible for on-air operation, program switching, spot insertion, commercial triggers, and monitoring transmission. Responsible for acquisition of programming from satellite and file based delivery mechanisms. Act as liaisons between departments and remotes. Relief of Master Control Operators and Media Operators as needed. Ensure scheduling systems are optimally functioning, maintained, kept up to date and secured. Ensure proper formats are followed during live and playback of automated playlists. Make promotion changes whenever necessary. Follow contingencies provided by Programming and fill airtime with contingency conditions during delays or technical difficulties. Perform other duties as assigned. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English. In-depth technical knowledge and be adept at proactively identifying and resolving issues Operational knowledge of production equipment and automation systems Firm grasp of on-air broadcast workflows and systems including master control and media operations Experience with video cameras, studio, production, and post production equipment and software Knowledge of production based video and audio equipment Understanding of traffic logs and procedures Understanding of Dalet asset production and news room tools Ability to independently make log changes based on network requirements and needs Ability to supervise and motivate others Ability to work in a fast paced, high pressure environment Excellent written and oral communication skills Education Bachelor---s degree in Broadcast Journalism or related field or comparable television work experience Related Work Experience Number of Years Broadcast Network and Master Control 4 Supervisory or leadership experience 1 WORKING CONDITIONS Normal office environment Sitting and/or standing for extended periods of time Ability to work a flexible schedule including nights, weekends and holidays EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Keywords: Spectrum, Altadena , Supervisor, Master Control, Other , Altadena, California