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Mobile Device Technician

Company: ManTech International
Location: Altadena
Posted on: May 3, 2018

Job Description:

Job Duties and Responsibilities ManTech is seeking a Mobile Device Technician to support on-site users at a Government Customer location in Pasadena, CA. Essential Job Duties: Responsible for supporting Mobile Infrastructure and Applications (iOS and Android) Knowledge of MDM solutions (mobile iron, Airwatch etc.) Evaluating new mobile devices to verify compatibility with in house applications Provision and setup of all new devices Create documentation for other helpdesk members to support devices Create documentation for Apps for users Provide training to end users and other techs in using mobile devices Support Bluetooth iOS devices Testing new platforms to work on iOS devices (i.e., VPN, AirPrint) -- ------ Maintain accurate inventory of all assets -- ------ Ensure volume of assets on hand are maintained and replenished in a timely -- ------ Compile periodic reporting (Daily/Weekly/Monthly) data to ensure SLA compliance---- Minimum Requirements: High school diploma and three or more years of related work experience providing support to end users, working in an IT support role or an equivalent combination of work experience and education Familiar with Apple and Android devices and services, mobile security and general IT Management Strong customer service skills Excellent communication skills Strong attention to detail Must be authorized to work in the United States. QualificationsRequires High School diploma or equivalent and four to five years of related experience. Technical training equivalent to an Associates degree preferredDegreesSee QualificationsYears of ExperienceSee Qualifications

Keywords: ManTech International, Altadena, Mobile Device Technician, IT / Software / Systems, Altadena, California

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