Customer Service Reresentative

Company: AppleOne
Location: Oxnard
Posted on: February 18, 2026

Job Description:

Job Description Job Description We are seeking a Customer Service Representative (CSR) with proven experience handling high volumes of phone calls and email inquiries in a fast-paced, service-driven environment. This role is ideal for someone who is dependable, detail-oriented, and comfortable working across multiple systems while delivering an exceptional customer experience. If you thrive in a high-volume customer support role, enjoy problem-solving, and take pride in clear, professional communication, we want to hear from you. Key Qualifications Excellent work ethic with a reliable attendance record Strong verbal and written communication skills High attention to detail when managing emails, calls, and data entry Ability to manage multiple priorities and deadlines Comfortable working in a fast-paced, high-volume customer service environment Receptive to feedback and able to adapt quickly Proficient in Microsoft Outlook (email, calendar, reminders) Experience using CRM systems and learning new platforms Strong desire to learn, grow, and contribute to a collaborative team Key Responsibilities Respond promptly and professionally to customer inquiries via phone and email Support order processing, account maintenance, and issue resolution Maintain accurate customer records in CRM and internal systems Troubleshoot product or service issues and escalate when appropriate Assist with quoting, freight estimates, and project coordination Manage a designated customer base or territory Collaborate with internal departments to meet customer expectations Ensure timely follow-up and resolution of open service issues Maintain a professional, customer-first approach in all communications Contribute to team goals and continuous process improvements Requirements High school diploma or GED required Minimum 2 years of customer service experience, preferably high-volume Proficient in Microsoft Outlook and Office Suite (Word, Excel, Teams) Prior experience with CRM software Strong organizational, time-management, and multitasking skills Excellent written communication, grammar, and spelling Why You’ll Love This Role Join a reputable, professional organization Supportive team environment with opportunities to grow Fast-paced role where your work truly makes an impact Company culture that values customer satisfaction, teamwork, and accountability How to Apply Submit your resume for immediate consideration. For additional information, contact: Claudia Scrofani AppleOne – Ventura Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023 -06/22- 088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay - transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e- verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 1111 Company Description This company offers growth and a great group of people to work with. Company Description This company offers growth and a great group of people to work with.

Keywords: AppleOne, Altadena , Customer Service Reresentative, Administration, Clerical , Oxnard, California